E-Commerce

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E-Business Strategy: An e-business strategy defines a long-term plan for putting in place the right digital technology for a company to manage its electronic communications with all partners.

E-Commerce Strategy: E-commerce strategy are interconnected plans that drive your business operations. There are three major ecommerce strategies to consider: product strategy, customer relationship and corporate considerations. Each of these must work together to ensure the best possible outcomes for your brand. 

Internet Revenue: means Revenue earned as a result of Services by HI in which (i) a majority of the research or other information gathering activities in connection with such Services were conducted by means of the Internet or (ii) fifty percent (50%) or more of surveys completed in connection with such Services were collected over the Internet.

Barriers Of E-Commerce: 

• The Issue of cybersecurity
• Customer experience 
• Maintaining customer loyalty
• Product return & refunds 
• Online Identity verification 

Risk Of E-Commerce:

• Strategic Risk 
• Compliance & Regulatory risk 
• Financial Risk 
• Operational Risk

Regulations Governing E-Commerce: The Electronic Commerce Regulations: sets out how you must communicate with your website users, including the requirement to display your website terms and conditions, provide clear information on pricing and delivery charges, and identify the sender of any business communication.

Supply Chain Management: Supply chain management is the management of the flow of goods and services and includes all processes that transform raw materials into final products.

Problems Of Supply Chain Management:

• Increasing freight prices 
• Difficult demand forecasting 
• Port congestion 
• Changing customer attitudes 
• Digital Transformation 
• Inflation 

Logistics: Logistics is generally the detailed organization and implementation of a complex operation. In a general business sense, logistics manages the flow of goods between the point of origin and the point of consumption to meet the requirements of customers or corporation.

Push & Pull Supply: A pull system initiates production as a reaction to present demand, while a push system initiates production in anticipation of future demand.

Value Chain Analysis: Value chain analysis is a means of evaluating each of the activities in a company's value chain to understand where opportunities for improvement lie.

Value Networks: A value network is a graphical illustration of social and technical resources within/between organizations and how they are utilized. The nodes in a value network represent people or, more abstractly, roles. The nodes are connected by interactions that represent deliverables.

E-Procurement: E-procurement, or electronic procurement, is a digital transaction process that involves using the internet to buy and sell goods and services. This process employs a supplier's closed system, meaning that only their registered customers can use and gain benefits from it.

Types Of E-Procurement: 

• Production Related Procurement 
• Operating Related Procurement

Participants In Online Procurement: 

• Traditional Manufactures 
• Direct Sale Manufactures 
• Value-added partners 
• Knowledge Hubs 
• Online Retailers 
• Portal Communication

Drivers Of E-Procurement: 

• Cost Reduction 
• Flexibility 
• Analysis 
• Gaining Competitive Advantage 
• Minimizing Risk

Risk Of E-Procurement: 

• Inaccurate Internal Needs Analysis 
• Poor Vendor Selection 
• Disorganized Vendor Management 
• Delays In E-Procurement

Impact Of E-Procurement: E-procurement results in utilization of innovative developments in information technology to procure goods/services. The effectiveness of e-procurement depends on the platforms applied in the business.

B2B Marketplace: A B2B marketplace is defined by its digital e-commerce platform or software, that enables companies to securely connect with other organizations and conduct business all in one place. Similar to a traditional B2C platform, B2B eCommerce marketplaces are where companies buy and sell products, usually in bulk.

Future Of E-Procurement: Procurement professionals need to get savvy in the future of Procurement. Their professional credentials will be measured by their ability to influence, persuade, and provide vision.

E-Marketing: E-Marketing is an area of marketing that is based on achieving targets by using electronic communication technology on the Internet.

Product Positioning: Product positioning is a form of marketing that presents the benefits of your product to a particular target audience.

Market Positioning: Market Positioning refers to the ability to influence consumer perception regarding a brand or product relative to competitors.

Target Market Strategy: A target market strategy is a business plan focused on growing sales and brand awareness within a specific group of consumers. 

There are 3 types of Strategy they are: 

• Demographic 
• Geographic 
• Psychographic

Customer Relationship Management: Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers.

Benefits Of CRM: 

• Trustworthy reporting 
• Dashboards that visually showcase data 
• Improved messaging with automation
• Proactive service 
• Efficiency enhanced by automation 
• Simplified collaboration

Customer Profiling: Customer profiling is a marketing strategy that uses data to create a picture of the perfect customer who will interact with your product or service.

Change Management: Change management is a systematic approach to dealing with the transition or transformation of an organization's goals, processes or technologies.

Challenges of E-Business Transformation: 

• Lack of Dedicated IT Skills 
• A Lack of Organizational Change Management. 
• Evolving Customer Needs 
• Lack of a Defined Strategy. 
• Budget Concerns and Constraints. 
• Inefficient Business Processes. 
• Ineffective Data Management

Staff Retention: Employee retention is defined as an organization's ability to prevent employee turnover, or the number of people who leave their job in a certain period, either voluntarily or involuntarily.

Outsourcing: Outsourcing is a business practice in which a company hires a third-party to perform tasks, handle operations or provide services for the company.

Analysis & Design: Analysis and design is a process that many companies use to evaluate particular business situations and develop ways to improve them through more optimal methods.

Workflow Management: Workflow management is the discipline of creating, documenting, monitoring and improving upon the series of steps, or workflow, that is required to complete a specific task.

Process Mapping: Process mapping is the process of creating a visual diagram of steps in the flow of activities that create a business process.

Process Modeling: Process modeling is the graphical representation of business processes or workflows.

Design For E-Business: 

• Decide on a business. 
• First you must have something to sell. 
• Create a business plan. 
• Select a domain name. 
• Select Meta-Tags. 
• Design a Web site. 
• Select a Web host. 
• Decide how you will accept orders. 
• Provide Web site Security.

Customer Orientation: Customer orientation is a business approach that puts the needs of the customer over the needs of the business. Customer-oriented companies understand that the business won't thrive unless it consistently improves customer focus.